💫Using Bookwhen
An introduction to and overview of Bookwhen, an OpenActive compliant system. For more information, please use contact details below.
📨 support@bookwhen.com
Welcome to Bookwhen
Whatever you organise, we make booking simple. We're the flexible online booking system for Classes, Courses, Workshops, Events and more.
Our simple schedule page makes it easy for your attendees to book onto an event with no pre-registration necessary. Features include waiting list, 'basket' system for booking, custom booking form, online payments, attachments, discount options, support for online events and in-app support.
Our paid plans start from £9/month and we also have a free plan which allows up to 50 bookings per month.
Who is Bookwhen designed for?
Fitness & Sports, Yoga & Pilates, Children’s Activities, Training & Learning, Activities & Experiences, Arts & Crafts, Photography and Wellness.
We generally support smaller providers and our mission is centred about helping small businesses grow. But bigger clients across the board include: Amazon, University of Oxford, NHS, Scouts, Uber and Zumba.
What features sets Bookwhen apart from the competition?
Recurring events and classes
Multi date, multi attendee booking
Class passes and block booking discounts
Zoom integration
Customisable booking forms
Child attendee and GDPR safeguarding in booking process
Easy to embed in any website
Franchise feature for taking commission payments
Secure event page to embed on demand video content
Available in 8 other languages - French, Spanish, German, Danish, Dutch, Swedish, Italian and Hungarian
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What is the sign-up process?
Providers can sign up for a 2 week free trial with just an email address. Setup can take as little as 10 minutes, and we have live chat support on hand to help. Check out our demo video here.
How does an instructor enable OpenActive within Bookwhen?
Enabling OpenActive is easy, and you can choose specifically which of your classes you’d like to appear in the feed. Here is a link to our help article.
Can an instructor easily add live streaming to Bookwhen?
There are three methods for adding live streaming to your Bookwhen events:
Zoom integration. This automatically creates a specific Zoom meeting link for each of your events and sends this to attendees. The information is secure, so only booked attendees can access.
Jitsi integration. This automatically creates a specific Jitsi meeting link for each of your events and sends this to attendees. The information is secure, so only booked attendees can access.
Add specific joining link to any event. If you don’t want to use an integration, or you’re using a different platform to Zoom or Jitsi, you can manually add a joining link to individual events in your schedule. Bookwhen will automatically send the information to attendees. Again, this information is secure, so only booked attendees can access.
You can read more in our help centre here.
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